Can you get a refund on digital purchases on Xbox one?

Learn about buying and using digital versions of Xbox One games. ... having problems playing a digital game I just purchased. What should I do? anchor. Can members of my family play the same game with me on separate Xbox One consoles, or do I need to purchase more? anchor. Can I get a refund for a digital game? read more

However, before you run off and try to get your refund, you need to understand the Xbox Store refund policy on digital purchases. Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. read more