Do most auto mechanics rip their customers off?

The answer is yes and no obviously. Some auto mechanics definitely try to take advantage of the lack of knowledge a customer has about their car and use it to their advantage. read more

One seasoned auto mechanic is warning consumers to be well-versed in how a car works to avoid being ripped off at the auto repair shop. “Joe,” who has been a mechanic for 40 years, agreed to reveal the secrets of his trade to ABC News' “20/20” on the condition that his identity would remain concealed. read more

As a Lemon Law lawyer, my phone rings all day long with people calling me about car problems. Defective cars are always in the mix and sometimes the calls involve auto repairs. That is, people want to know what they can do when they have been wronged by an auto mechanic. And here is what mechanics have done to them. read more