Do you think that schools have an ambitious atmosphere?

If you'd asked me what I wanted to be when I grew up when I was a little boy at primary school I would have replied: "a teacher". I went to Patcham Junior school in the 1990s and I think that was a bit of a golden age for teaching. read more

When you think of "customer service," you probably think first of retail stores and home-service companies. But principals who view their own jobs and the jobs of the office staff and teachers as customer-service jobs say that the benefits of that perspective help parents feel welcomed and a part of their schools. read more

No, she did not. And no amount of normally-parent-pleasing talk about Reader’s Workshop in every grade or Responsive Classroom as the touchstone for the building’s culture got her over her horror that the principal did not pick up a phone or corral an aide or do something to ensure that TP was on the way. read more

If you work on solving problems in your life or help a friend do this, you make your school a better place, believe me. It makes a big difference in a person's life when someone helps them turn their lives around. read more