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How are employees onboarded at zappos?

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Join Zappos Insights. Learn how to improve customer service, develop inspiring core values and empower your employees to excel in your organization. read more

Zappos is a great example of this, and our recent article, 3 companies making the case for extended employee onboarding programs, goes in-depth on Zappos’ process. read more

In 2013, Zappos began transitioning to "Holacracy," an alternative management system that replaces a pyramidal hierarchy with a network of circles dedicated to specific functions like marketing or HR, and ditches traditional management. Job titles are replaced with "roles" that employees can accumulate. read more

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