How can I cancel my order in eBay?

Method 1 Canceling an Order as a BuyerLog into the eBay website within an hour of purchase. ... Open the "Purchase history" section of "My eBay." ... Find the order that you want to cancel. ... Click the "More actions" link. ... Select "Ask to cancel order" or "Cancel item." ... Click "Contact seller."More items... read more

Find the transaction you want to cancel, and from More actions, select Cancel this order. Choose a reason for the cancellation to finish. Once the buyer has been refunded, you'll receive a final value fee credit. If you'd like, you can learn more about how refunds work. Buyer-requested cancellations. If a buyer has contacted you and asked you to cancel the order, they’ll need to file a cancellation request with you. read more

Occasionally, you may need to cancel a transaction, for instance, if the item is broken, you made a mistake when listing the item or if your buyer requests to cancel it. If you've sold an item but can't complete the sale, you may be able to cancel the transaction in My eBay or Seller Hub. read more

Buyers and sellers can cancel orders on eBay as long as both parties mutually agree to do so. A buyer can request a cancellation up to an hour after the transaction, as long as the seller has not shipped the item. A seller can cancel a transaction up to 30 days after the sale, but may receive negative feedback for later cancellations. read more