Here's how to escalate a dispute to a claim:Go to www.paypal.co.uk and log in to your account.Click 'Resolution Centre' near the top of the page.Click 'View' next to the dispute you want to escalate.Click 'Escalate this dispute to a PayPal claim' near the bottom of the page.Follow the instructions.More items... read more
We'll email you to let you know we received your claim and we'll continue to email you with updates and any action or information needed by you. read more
Click View next to the dispute you want to escalate. Click Escalate this dispute to a PayPal claim near the bottom of the page. Follow the instructions. Click Escalate to a claim. You can escalate to a claim any time within 20 calendar days of the date the dispute was opened. read more
Re: Escalate claim I have this problem also, there is no option to escalate it. I have the option to mark it resolved or to mark it arrived but damaged or something along those lines. read more