To cancel a transaction**Go to My eBay > Sold and locate the item.**In the More actions drop-down menu, select Cancel this order.**Choose a reason for the cancellation and follow the on-screen instructions. read more
How to cancel a sale. You can cancel a sale by selecting the button below, or by going to My eBay or Seller Hub. After you cancel, we'll let the buyer know. If they've already paid, they'll get a refund. Cancel a transaction. Here's how to cancel a sale: In Seller Hub, go to Orders - opens in new window or tab, or in My eBay, go to Sold - opens in new window or tab. read more
If you've sold an item but can't complete the sale, you may be able to cancel the transaction in My eBay or Seller Hub. Cancel a transaction When you need to cancel a transaction, it's good practice to first contact your buyer to let the buyer know you're canceling the transaction and why. read more
A buyer didn't read the description before buying and now wants to cancel the transaction (item was paid but not yet shipped), however the cancel read more