To issue a refund with PayPal:**Log in to your PayPal account .**On the My Account Overview page, find the item you want to refund and click Details.**If you don't see the item that needs a refund, click All Activity.**On the Transaction Details page, click Refund Payment. read more
Follow the directions to issue a refund to your buyer. Note: If a buyer opened a case for an item you sold, you should go to the Resolution Centre to issue a refund. This refund method is only available for 60 days after the end of the transaction. read more