How long is PayPal Buyer Protection?

The first stage is to raise a “dispute” with the seller. This must be done within 180 days of the PayPal payment. If you can't bring the dispute to a satisfactory resolution within 20 days of raising the dispute then you can escalate the dispute and raise a claim under the PayPal Protection scheme. read more

PayPal goes a long way in protecting your money and ensuring you receive money from buyers. If you’ve paid with a credit card through PayPal, be sure to make a claim with PayPal first. Do not make a claim with your credit card company. read more

1. You were charged for something you didn't purchase. This may mean someone has used your PayPal account without your knowledge or approval. Report it within 60 days and PayPal will investigate. You will be covered by our $0 Liability for Eligible Unauthorized Transactions program. 2. Your order never arrives. read more

Log in to your PayPal account. Click on your existing case in the Resolution Center. Select “File a Claim.” You must file your claim within 20 days of when the dispute was first opened. Then, we’ll review your case and try to provide a final decision within 30 days. read more