If you bought the unit brand new at Best Buy, you have 15 days to return or exchange it as long as you have the receipt and all the original packaging. If you've had the laptop for longer than 15 days, it comes with a one year manufacturer's warranty against manufacturer's defects. read more
Re: Replacement Laptop- returning defective one 01-09-2014 09: 18 pm hi have purchaced new lenovo g400s touch laptop by keeping all my scholarship 46000/-money on it .. read more
Lenovo Return Policy View complete Lenovo Return Policy Lenovo offers full refunds on products in their original packaging in the event on an error on the part of Lenovo. read more
"Lenovo will accept the return or exchange of a product in its original, sealed package (except gift cards) for a full refund in cases of Lenovo error. Returns allowed for any other reason will be subject to a restocking fee equal to 15% of the purchase amount. read more