My metro card broke recently and not a massive “break”, it just chipped from one corner. The annoying part is, it stopped working. Not all metro stations and all customer service centres are equipped to even address this issue, according to my interactions. read more
No, you cannot check your card balance online.To check your card balance you have following option: 1.Visit any station and show your card on the Ticket Reader installed near Customer Card/EFO. 2.Show your card at AVM (Add Value Machines) installed at selected metro stations by touching Inquiry button on AVM Screen. read more