Business intelligence (BI) refers to analysis of data via use of technology. It is basically a way of analysing the past records in the present to predict the future. It is used to extract meaningful information with the help of various BI tools. The information is used to make better business decisions for the end users. read more
The secret behind good business intelligence is a good grasp of the processes involved. Yes, you need a good general education, sure you need business education as well. Beyond that, you need to understand the (sales) cycles involved and the way data moves and the way ownership of a case moves through an organisation. read more