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What are the differences between customer service and sales?

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Sales is exchange of value between seller and cuatomer whereas, after sales service is the strategic way to keep the value at the exchange level as well as to convert it in to Long-term customer relationship. read more

The Subtle Differences Between Customer Support and Customer Service Catherine Heath – December 22, 2016 – 3 Comments The term ‘customer service’ evokes nostalgia for sales clerks in long aprons in country town emporiums. read more

The customer experience is the ease in which your customers can access customer service, and customer service is a single touch-point for resolving and satisfying your customer’s needs. Both, however, have one critical function: keep customers coming back time and time again. read more

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