What is a claim on PayPal?

If you are unable to resolve your dispute directly with the seller, then it is important that you escalate to a claim before the 20 day dispute expiration date. By escalating a dispute to a claim, you're asking PayPal to investigate the dispute and decide the outcome. read more

Customer disputes, claims, chargebacks, and bank reversals are ways customers can initiate complaints. Learn about types of complaints and how to help avoid them. Customer disputes, claims, chargebacks, and bank reversals are ways customers can initiate complaints. read more

PayPal requires you to file all claims within 45 days of the transaction. If you wait longer, PayPal will deny the claim automatically. You must also make sure you used PayPal, and not a credit or debit card, to pay for the items in question. read more

Learn how to resolve disputes, claims and chargebacks in your PayPal account. read more