Customer Relationship Management (CRM) is a strategy for managing all your company's relationships and interactions with your customers and potential customers. It helps you improve your profitability. read more
CRM or Customer Relationship Management is a strategy for managing an organisation's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. read more
General CRM Definition. In general, Customer Relationship Management (CRM) is a term representing the business strategy built around the concept of improved customer service. CRM practice involves all aspects of communication and dealing an organization has with its client, whether it is product or service linked. read more
CRM is Customer Relationship Management.Main aim of the system is to track, record, store in databases, and then data mine the information in a way that increases customer relations. There are three types of CRM and these are operational, collaborative and analytical. read more