What is customer service?
Best Answers
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. read more
There are 16 customer service skills that every employee must master if they are forward-facing with customers. read more
Source: helpscout.net
These four key points can help form a structure around defining what great customer service is. read more
Source: salesforce.com
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Further Research
16 Customer Service Skills Every Employee Needs
www.helpscout.net
8 Rules for Good Customer Service
www.thebalancesmb.com
What Is Customer Service?
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