They use Salesforce.com as their CRM within their Enterprise and SLED groups. I managed the partner relationship with my company and we had visibility into their sales pipeline and tools. read more
Apple uses SAP to manage its huge volume of orders in iTunes. I’m also a huge fan of Apple’s supply chain as its one of the best in the world. read more
The goal of supplier relationship management (SRM) is to streamline and make more effective the processes between an enterprise and its suppliers just as customer relationship management is intended to streamline and make more effective the processes between an enterprise and its customers. read more