If you have an iOS device that keeps shutting off without you asking it to (or due to low battery), you might be able to fix your problem without a trip to the Apple store. So long as it's not a problem with your phone's battery or any other internals, fixing it could be as simple as completing a couple quick steps. read more
Whether it's an iPhone 5 or iPhone 6, and iPad Air or iPad mini, if your device keeps turning off at random, when the battery isn't even depleted, there's a lot you can try on your own before contacting Apple for help. read more
If your iPhone or iPad keeps shutting down, won't charge, or keeps crashing, it might be time for a hard reset. Whether it's really shutting down on its own, or it's rapidly depleting the battery due to rogue processes or Wi-Fi or cellular radio activity, a hard reset can help. read more