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Why is eBay's customer service pathetic?

Best Answers

Most eBay CS reps are outsourced (Phillipines) which means they speak English as a second language. Most are reading from a script and have no "juice" to do anything constructive for you. read more

Source: quora.com
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I am a prolific eBay seller and deal with their customer service mostly in that capacity. I've just now gotten off the phone with eBay customer service about questions and issues that concern selling. read more

Source: quora.com
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Related Types

Customer Service
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Related Question Categories

Customer Service (92)
Ebay (146)
Service Dogs (36)
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eBay Customer Service Number-Know All Details About Your ...
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Further Research

EBAY CUSTOMER SERVICE IS THE WORST!!!
community.ebay.com

The most pathetic customer care service on eBay
community.ebay.com

Why does Ebay Customer Support Suck so bad?
community.ebay.com

Why is eBay India customer support is so pathetic?
community.ebay.in