A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Types of Communication Skills

Clarity and Concision
Clarity and Concision

Ensuring clarity in communication is the responsibility of each individual, particularly since our performance is so frequently appraised based on our ability to effectively communicate. Here are Seven Tips for Improving the Clarity of Your Own Communication.

Confidence
Confidence

Confidence is not something that can be learned like a set of rules; confidence is a state of mind. Positive thinking, practice, training, knowledge and talking to other people are all useful ways to help improve or boost your confidence levels.

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Empathy
Empathy

As Tim Minchin noted, empathy is a skill that can be developed and, as with most interpersonal skills, empathising (at some level) comes naturally to most people. Elements of Empathy Daniel Goleman identified five key elements of empathy.

Friendliness
Friendliness

Remember that the way that you show friendliness and civility will differ with different groups and people. Finding the Right Balance of Friendliness As with so many personal skills, the key to friendliness is finding the right balance.

Listening
Listening

Listening is the ability to accurately receive and interpret messages in the communication process. Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. As a result, communication breaks down and the sender of the message can easily become frustrated or irritated.

Manipulative
Manipulative

Manipulative Communications If many of our communication exchanges seem to go around in circles - leaving us feeling power-robbed, angry, dissatisfied - we are probably playing psychological games - manipulative communications.

Nonverbal Communication
Nonverbal Communication

Non-Verbal Communication: body language, gestures, how we dress or act - even our scent. Written Communication: letters, e-mails, books, magazines, the Internet or via other media. Visualizations: graphs and charts, maps, logos and other visualizations can communicate messages.

Open-Mindedness
Open-Mindedness

Open-Mindedness A good communicator should enter any conversation with a flexible, open mind. Be open to listening to and understanding the other person's point of view, rather than simply getting your message across.

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Passive-Aggressive
Passive-Aggressive

Passive-aggressive communicators will often use sarcasm as a way of masking their real feelings and opinions while also being inadvertently negative. They will give people the silent treatment and try to make people feel guilty to get what they want, says author and communication skills coach Barbara Small.

Respect
Respect

But, it’s an incredibly important skill to develop to make your communication better for better results. Some of these behaviors will take time to practice and learn. But, it is well worth it! Learning to regularly show respect when you communicate will make a huge difference in your relationships at work and home.

Submissive
Submissive

Passive-aggressive. Submissive. Manipulative. Different sorts of behaviour and language are characteristic of each. The Assertive Style. Assertive communication is born of high self-esteem. It is the healthiest and most effective style of communication - the sweet spot between being too aggressive and too passive.