Tips for the Receptionist or Secretary . Presenting a professional image, both in person and on the telephone, is very important in the Office Skills profession. Taking care of your customers over the telephone and making them feel well informed and appreciated is essential.
1. Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles. Knowledge of financial and accounting software applications. Knowledge of federal and state financial regulations. Ability to analyze financial data and prepare financial reports, statements and projections. 2.
Although their titles are often used interchangeably, secretaries and administrative assistants actually perform different jobs. Their responsibilities may sometimes overlap, but in most organizations an administrative assistant has a higher degree of responsibility than a secretary does.
A library assistant performs clerical duties in a library. As a paraprofessional, he or she helps patrons select materials but refers requests for more in-depth research to librarians. Library assistants check in and out material at the circulation desk, receive payments for fines, shelve books when patrons return them and help process new material.
Our skill-building courses include secretarial training, managing people, computer training from Excel to PowerPoint, terminology courses, project management, sexual harassment awareness training, courses to refresh your skills in grammar and punctuation, customer service training and so much more.
2. Experience of working for Director level or above – excellent interpersonal skills and the ability to communicate at all levels. 3. Excellent PC skills including Word, Excel and Powerpoint – this is a must in the present day of evolving and innovative technology. 4.
Head nurses are usually also in charge of hiring, screening potential employees, looking over resumes, conducting interviews and making hiring decisions. After this, they are in charge of training the new hires. Head nurses can order or suggest continuing education or remedial training and classes for their staff when needed.
There is a fine line between being honest and using discretion. I believe honesty and discretion involves basing the decision, as to which one to use, upon your relationship with each individual. My mom for example, she was always like a best friend to me.
Literacy is traditionally meant as the ability to read and write. The modern term's meaning has been expanded to include the ability to use language, numbers, images, computers, and other basic means to understand, communicate, gain useful knowledge, solve mathematical problems and use the dominant symbol systems of a culture.
Vice presidents, depending on the size of the organization, can head up each department as in vice president of marketing, vice president of computer sciences, vice president of finance, customer service, purchasing, or community affairs, and so on.