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Types of Therapeutic Communication

Accepting
Accepting

Communication is the sharing of messages between individuals. It may be transmitted orally, by the written word or by the use of body language. Therapeutic communication is a tool employed by health professionals to facilitate discussion with the patient.

Active Listening
Active Listening

Active Listening– Being attentive to what the client is saying, verbally and non-verbally. Sit facing the client, open posture, lean toward the client, eye contact, and relax. Sit facing the client, open posture, lean toward the client, eye contact, and relax.

Aggressive
Aggressive

Therapeutic communication is defined as the face-to-face process of interacting that focuses on advancing the physical and emotional well-being of a patient. Nurses use therapeutic communication techniques to provide support and information to patients.

source: ncchc.org
Allow Time to Communicate With the Client
Allow Time to Communicate With the Client

Time: Plan for and allow adequate time to communicate. Attending behaviors or active listening: nonverbal means of conveying interest in another: Caring attitude: show concern and facilitate an emotional connection with the client and the client's family.

source: quizlet.com
Assertive
Assertive

Being assertive is a core communication skill. Being assertive means that you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. Being assertive can also help boost your self-esteem and earn others' respect. This can help with stress management, especially if you tend to take on too many responsibilities because you have a hard time saying no.

Assess Verbal and Nonverbal Client Communication Needs
Assess Verbal and Nonverbal Client Communication Needs

Therapeutic communication in nursing reinforces the nurse-client relationship. It is composed of verbal and non-verbal techniques that the nurse uses to focus on the client's needs Verbal message = content Nonverbal message = process Goal: to achieve congruence between the two

source: quizlet.com
Encourage the Client to Verbalize Feelings (e
Encourage the Client to Verbalize Feelings (e

Other elements of the therapeutic nurse-client relationship and therapeutic communication are open and honest communication, the encouragement of the patient's free expressions and ventilation of feelings, values, beliefs and views, the provision of an environment that is unconditionally accepting and respectful, and the nurse's maintaining a ...

Giving Broad Openings
Giving Broad Openings

N101 - Therapeutic Communication Techniques. Nursing 101. STUDY. ... giving broad opening ... - non-therapeutic communication technique

source: quizlet.com
Giving Recognition
Giving Recognition

N101 - Therapeutic Communication Techniques. Nursing 101. STUDY. ... giving recognition, ... - non-therapeutic communication technique

source: quizlet.com
Manipulative
Manipulative

Validation – searching for mutual “Tell me whether my For verbal communication to be meaningful, it is understanding, for accord in the understanding of it agrees with essential that the words being used have the same meaning of words yours.” meaning for both (all) participants.

Passive-Aggressive
Passive-Aggressive

If you answered "yes," chances are you may be interacting with a passive aggressive person. Psychology Today. ... emotionally honest communication. ...

Placing the Event in Time or Sequence
Placing the Event in Time or Sequence

Placing events in time and sequence Identify the therapeutic communication technique based on the following rationale and example: • Clarifies the relationship of events in time so that the nurse and client can view them in perspective.

source: quizlet.com
Respect the Client's Personal Values and Beliefs
Respect the Client's Personal Values and Beliefs

Paradoxically, when therapists accept the client for the person they are regardless of their values, over time, the client’s values tend to grow closer to the values of the counsellor, as counsellors do become role models for their clients. Language. Appropriate use of language is essential, to showing the client respect, (Brems, 2001).

Seeking Clarification
Seeking Clarification

In communication, clarification involves offering back to the speaker the essential meaning, as understood by the listener, of what they have just said. Thereby checking that the listener's understanding is correct and resolving any areas of confusion or misunderstanding.

Submissive
Submissive

communication, giving permission to express “negative” feelings and modeling healthy anger. Using Touch– Most potent form of communication. Comfort touch such as holding a hand, is especially im portant for vulnerable clients who are experiencing severe illness.

source: mccc.edu
Using Silence
Using Silence

Using Touch– Most potent form of communication. Comfort touch such as holding a hand, is especially important for vulnerable clients who are experiencing severe illness. Silence– Time for the nurse and client to observe one another, sort out feelings, think of how to say things, and consider what has been verbally communicated.

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