Communication is the sharing of messages between individuals. It may be transmitted orally, by the written word or by the use of body language. Therapeutic communication is a tool employed by health professionals to facilitate discussion with the patient.
Active Listening– Being attentive to what the client is saying, verbally and non-verbally. Sit facing the client, open posture, lean toward the client, eye contact, and relax. Sit facing the client, open posture, lean toward the client, eye contact, and relax.
Being assertive is a core communication skill. Being assertive means that you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. Being assertive can also help boost your self-esteem and earn others' respect. This can help with stress management, especially if you tend to take on too many responsibilities because you have a hard time saying no.
Therapeutic communication in nursing reinforces the nurse-client relationship. It is composed of verbal and non-verbal techniques that the nurse uses to focus on the client's needs Verbal message = content Nonverbal message = process Goal: to achieve congruence between the two
Other elements of the therapeutic nurse-client relationship and therapeutic communication are open and honest communication, the encouragement of the patient's free expressions and ventilation of feelings, values, beliefs and views, the provision of an environment that is unconditionally accepting and respectful, and the nurse's maintaining a ...
Validation – searching for mutual “Tell me whether my For verbal communication to be meaningful, it is understanding, for accord in the understanding of it agrees with essential that the words being used have the same meaning of words yours.” meaning for both (all) participants.
Paradoxically, when therapists accept the client for the person they are regardless of their values, over time, the client’s values tend to grow closer to the values of the counsellor, as counsellors do become role models for their clients. Language. Appropriate use of language is essential, to showing the client respect, (Brems, 2001).
In communication, clarification involves offering back to the speaker the essential meaning, as understood by the listener, of what they have just said. Thereby checking that the listener's understanding is correct and resolving any areas of confusion or misunderstanding.
communication, giving permission to express “negative” feelings and modeling healthy anger. Using Touch– Most potent form of communication. Comfort touch such as holding a hand, is especially im portant for vulnerable clients who are experiencing severe illness.
Using Touch– Most potent form of communication. Comfort touch such as holding a hand, is especially important for vulnerable clients who are experiencing severe illness. Silence– Time for the nurse and client to observe one another, sort out feelings, think of how to say things, and consider what has been verbally communicated.